Feedback Form

Dear Customer,

We would like to thank you for choosing River Valley Air Conditioning.

Tell us what you think about our company, our products, our employee's, or anything else that comes to mind. We welcome all of your comments and suggestions. Your feedback is important to us so that we can make any necessary changes to make our company the best in the area.

What kind of comment would you like to send?

Complaint Problem Suggestion Praise

What would you like to comment on?

    Other:

Choose the name of the employee you would like to comment on.   

              Other:

Please choose Yes or No to answer each question .

Did we arrive on time when we scheduled your call?

 Yes No
Did we listen to your question? Yes No
Did we respond to your questions and explain your options? Yes No
Was our personnel courteous and professional? Yes No
Did we protect and clean your premises? Yes No
Did we complete the job when we projected? Yes  No
Did we perform as you expected? Yes  No
Would you call us again for your future service? Yes No
Would you be interested in a service agreement? Yes  No

On a scale of 1 to 10 (with 10 being the highest) how would you rate our service?

1    2    3    4    5    6     7    8    9    10

Enter your comments in the space provided below:

       

Tell us how to get in touch with you:
Name
Address
City
State    Zip Code
Phone    Fax #
E-mail
Please contact me as soon as possible regarding this matter.

 

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Revised: February 09, 2010.
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